Production & Shipping
Printing and shipping times may vary depending on the item & time of year. Most of our products are printed within a 2-7 business days and then shipped. Shipping will be handled by UPS, FedEx or USPS for domestic orders. Shipping times may vary based on location and seasons.Most of our orders are shipped within 5 business days. More than half of our orders are shipped within 3 business days or less.
Due to the nature of our items being made to order we do not offer returns and all sales are final. If your item is damaged or has any issues, such as the print not being straight, stain or misprint, we will make it right. However, We do require you to first send us a picture showing the misprint/damage and if it is indeed our problem, we will replace your item. If approved we will ask you to send the product back to us and when received we will send you a new product at no cost. If there are any exceptions made, there may be a restocking fee associated with the item.
Made to Order
Produced or prepared specifically when a customer requests an item.The final product is not assembled and or created until the customer has actually ordered the item.
Because of our made-to-order production process, we do not offer refunds. However, if we’ve made a mistake, we will make it right or refund your order depending on the issue. If there are any exceptions made, there may be a restocking fee associated with the item.
If there is an issue, please contact us at: Info@cubrage.com